PROFESSIONAL SERVICES OUTSOURCING
Specializing in business operations.
You've got tasks to do, programs to run, quotas to meet, emails to send, and a trail of sticky-notes you never seem to get to. Time to delegate. We'll help you turn the spiderweb of things-that-need-done into the time you need for other business priorities. While you're orchestrating the play, we keep things moving behind-the-scenes.
AUGMENT YOUR TEAM'S TALENT
We specialize in Business Operations.
Through Professional Services Outsourcing, clients come to IPS with projects or tasks they need someone else to manage, even if that means we're learning something completely new - and that's the story of how we've grown over the last few decades. We want you to experience the impact of determined, ambitious, self-sufficient, supportive, and engaged teams you can call your own.
Program Support on your terms.
Engage with skilled individuals who listen to your goals, mitigate roadblocks, and brainstorm ideas on how to better manage your program workflows. With ongoing collaboration, we operate as a seamless extension of your team that handles business tasks effectively and expediently. Whatever you need, we'll make it happen.
Simple integration with your tech.
From database management to dashboard builds, software implementations to custom built solutions, and creative programs to customer portals - IPS educates on, and integrates with, your preferred cloud services, software, and hardware that drives your enterprise. Our IT experts ensure that we have the infrastructure and securities in place to power your programs.
Build, monitor, and improve operations.
Fuel your business strategy by using custom solutions that make sense for your team. Whether we're building a foundation or adding onto your current operation, we help clients optimize and transform their business processes to be more data-driven, innovative, and automated for improved intelligence and enriched ingenuity.
IPS turns omnichannel outreach into customer-centric experiences across all touchpoints, because every interaction matters. We'll help you build better support with your internal staff and customers by delivering quick resolutions, improving routine workflows, and contributing new ideas that drive smarter processes.
We have solutions for:
Why companies partner with IPS.
"The overall professionalism has ensured that IPS is one of our top partners, with high quality reports and results at reasonable pricing, with clear timely communication, and willingness to compromise for needed adjustments and new projects."
Investigations Services Sub-Team Lead
Technology / Software industry
"The "managed service" model works well for us-- with IPS taking on responsibility of training and x-skilling its people, making sure service doesn't go interrupted when folks are on out, etc. I also appreciate IPS' ability to ramp up or down when requirements change."
Technology / Software industry
HOW IT WORKS
Professional Services Outsourcing for your business operations.
Let's start with your needs.
Tell us the type of support you're looking for. Once we have an understanding of your needs we'll set you up with our lead experts to review your objectives and goals.
Welcome to IPS.
We're excited to join you on this journey! You'll have a dedicated manager who will help build your team with the most qualified candidates, ensure all necessary data securities are in place, and prepare documentation such as NDAs and service agreements.
We ensure a smooth transition.
If you're outsourcing an extensive program to be supplemented or 100% supported by IPS, your curated team will develop process documentation during training to ensure no mark is missed. We'll even make suggestions for improved processes.
And we're off!
After the training period, everything we've prepped for goes into full swing. We'll tackle any hiccups and make improvements along the way.
Through the ups and downs.
Business naturally fluctuates, so it only makes sense that your work force does the same. Grow your team during periods of high demand, then scale back down when business requires it.
When you outsource to IPS
we act as a representative of your company.
Any services provided on your behalf will reflect your mission and values. Part of our onboarding process includes learning about your business so we can integrate seamlessly into your current frameworks.