Case Study

How We Finally Set Our Best Accuracy KPIs

Fraud Prevention

How we set our best accuracy KPIs

Key performance indicators (KPIs) refer to a set of quantifiable measurements used to gauge a company’s overall long-term performance.

KPIs are useful in measuring how well you’re meeting the goals for your team. They indicate if you’re accomplishing your business objectives, provide valuable insights into business performance, and can help to measure the overall health of your company.

However, setting unrealistic KPIs can set you and your team up for failure. Our own experience has forced us to acknowledge that not everything is achievable the way you expect it to be.

To set Key Performance Indicators that are not only achievable, but aspirational, you need to have a good understanding of what you are trying to achieve, the likelihood of achieving it, and what happens if you do or don’t meet your objectives.

Download this case study to learn more about:

  • KPIs: what they are and how they are used
  • The importance of using KPIs
  • Determining what to track and how to measure KPI progress
  • Who should be involved in setting targets
  • Setting achievable KPIs
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