How to Use Strategic Program Management To Elevate Your Trust & Safety Program

Program management is an important part of every type of program from anti-piracy to compliance to fraud. Today we’re going to focus on how strategic program management can help elevate your Trust & Safety program through communication, organization, and reporting. Whether you manage programs relating to digital crimes, digital safety, cybersecurity or fraud prevention, these…

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Process Documentation: Why and How?

What’s the point of process documentation? Would you bake a cake without a recipe? Build a house without a blueprint? Obviously, most of us wouldn’t. Especially if we have standards for our output. Especially if we want each of our cakes to taste the same. We can think about our business processes in a similar…

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