Part Three: How to Establish Quality Control

You’ve set up your Law Enforcement Response Program (using tips from Part 2 of our blog series). You’ve trained your law enforcement specialists. They have process documentation to follow. You’ve made it easy for Law Enforcement to know how to submit their requests. But how do you know if everyone is following through with the…

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Part Two: A Standardized Law Enforcement Response Program

online user data

As we discussed in Part One, there are a lot of external pieces to consider when you receive a data request from Law Enforcement (LE). There are different laws, different types of requests, and different kinds of content. But you must also consider all the moving parts in your own company. A standardized process will…

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Part One: Law Enforcement Requests Overview

Does your company handle customer data? If so, there’s a chance you have received a Law Enforcement request for data, such as a subpoena, court order or warrant. And if not, there’s a chance you soon will. In today’s world, it’s nearly impossible to run a business without being online. Therefore, almost all companies have…

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How to Use Strategic Program Management To Elevate Your Trust & Safety Program

Program management is an important part of every type of program from anti-piracy to compliance to fraud. Today we’re going to focus on how strategic program management can help elevate your Trust & Safety program through communication, organization, and reporting. Whether you manage programs relating to digital crimes, digital safety, cybersecurity or fraud prevention, these…

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Consent Phishing: An Increasing Threat

As the pandemic continues to keep many workers home from the office, companies are using cloud services and apps more than ever. This heightened use of virtual tools has led to an increase in certain types of phishing attacks. In particular, we are seeing a rise in consent phishing. What is it? Consent phishing is…

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7 Tips for Keeping Connected While Working Remotely

It’s been months and many of us are still working at home because of the pandemic. We’ve found workarounds for being outside the office and adjusted to at-home workstations (even if it’s a laptop at the dining room table). We’re meeting deadlines and keeping up with our tasks, but some of us are feeling disconnected…

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Helping Your Community Through Crisis

In a time of crisis, those of us who can help our community, should. There is certainly ample opportunity during our current situation. IPS was proud to donate meals to local hospitals in partnership with Red Letter Hospitality, a local management company. Since their restaurants are currently only open for takeout, they started a program…

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Social Distance Yourself From Online Coronavirus Scams

Rapidly changing information about the coronavirus is making all of us anxious to consume as much news as possible. Things can be a bit scary, and it’s worse when you feel like you don’t know what’s going on. However, we must stay vigilant – there are criminals out there who want to capitalize on this…

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